QUALITY FOCUS

Our Quality Mission

Loons Group places high importance on the quality of products and services delivered to its customers. To ensure a holistic approach to quality, the company applies total quality management principles across the organisation, adopting the best business practices. We are focused on and committed to our customers’ success and satisfaction. Our prosperity depends on providing quality products for your success, addressing your needs. We ensures the resources are made available to achieve our goals and objectives.
Customer satisfaction feedback, performance measures and a rolling program of internal auditing are key activities in the pursuit of continuous improvement.

Quality policy

Loons Group shall maintain “best in class” experience for customers through continuous development of products and services suitable for our chosen markets. In quality management system, a quality policy is a document developed by management to express the directive of the top management with respect to quality. ... Section 5.2 of the ISO 9001:2015 standard requires a written, well-defined quality policy that is communicated and understood within an organization.
This is achieved by committing to a Quality Management System and is subject to continuous improvement, and also by complying with appropriate international standards for telecommunications interoperability, product safety, EMC compatibility, and relevant statutory requirements.